IS THE PAYMENT SECURE?
Yes.
All transactions made on the COEO site are protected by security protocols that meet current banking standards.
Payments are processed by Mollie, one of the leading European payment service providers, used by thousands of businesses across Europe.
Bank details are transmitted securely and are never stored by COEO. Payment data benefits from secure encryption throughout the transaction.
- Secure payment
- Encrypted transactions
- Protection of bank data
- Quick order validation after payment acceptance
WHAT PAYMENT METHODS ARE ACCEPTED?
All payment methods offered by COEO are 100% secure.
In order to provide you with a simple, reliable shopping experience suitable for all customer profiles, several payment solutions are available when placing your order. COEO does not store any banking data. Transactions are processed securely by our payment partners. Your order is validated instantly as soon as the payment is accepted.
CREDIT CARD
Payment by Credit Card (CB), Visa, Mastercard, Maestro and other cards compatible with our secure payment platform.
- 100% secure payment
- Encrypted transactions
- Immediate order validation
- Quick processing of your file
PAYMENT IN INSTALLMENTS WITH ALMA
Depending on your eligibility, you can pay for your order in several instalments with Alma.
The amount of the monthly payments, any applicable fees, and the conditions are indicated before you confirm your order.
- Secure split payment
- Immediate response
- Quick order validation
PAYMENT IN INSTALMENTS WITH KLARNA
Klarna allows you to spread the payment for your order according to the solutions available in your country of residence.
The financing terms and instalments are indicated directly when you place your order.
- Secure payment
- Immediate validation
- Simplified management of instalments
PAYPAL
Pay for your order via your PayPal account or by credit card according to the options offered by PayPal in your country.
- Secure service
- Immediate order validation
- Protection of PayPal transactions
APPLE PAY AND GOOGLE PAY
Complete your purchase in seconds from your compatible smartphone, tablet, or computer.
- Fast and secure payment
- Immediate order validation
- No need to manually enter your bank details
CHEQUE
Payment by cheque is accepted.
Cheque to be made payable to: JYA COEO
To be sent to the following address:
COEO
475 La Plancade
ZAE de La Liquière
34380 Saint-Martin-de-Londres
France
- Shipping of the order after cheque clearance
- Confirmation of receipt by our customer service
BANK TRANSFER
The bank transfer is available for individuals as well as for professionals.
After validation of your order, our bank details will be communicated to you so that you can make the payment from your bank.
- Receipt of payment generally within 1 to 3 working days
- Instant transfer possible depending on your bank
- Fast shipping after receipt of funds
SEPA DIRECT DEBIT
Payment by SEPA direct debit is available in eligible countries within the SEPA zone.
- Secure payment
- Simplified processing
- Suitable for individuals and professionals depending on eligibility
NEED HELP?
If you have any questions regarding a payment, an order or an invoice, our team is at your disposal.
Contact us:
E-mail: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74
Our advisors will be happy to assist you and can help you choose the payment method that best suits your situation.
CAN I PAY IN INSTALLMENTS?
Yes, of course! Depending on your country and eligibility, you can pay for your order in several instalments through our financing partners.
PAYMENT IN INSTALLMENTS WITH ALMA
- Select Alma at checkout.
- Choose the payment solution offered for your purchase.
- The payment is 100% secure.
- You will receive an immediate confirmation by email.
- Any applicable fees are displayed before payment confirmation.
Alma is one of our partners specialised in secure split payments.
PAYMENT IN INSTALLMENTS WITH KLARNA
- Select Klarna at checkout.
- Choose the financing solution available in your country.
- The validation is quick and secure.
- You will receive an instant confirmation of your order.
- Any applicable fees are indicated before final confirmation.
Klarna is one of the European leaders in payment in instalments and online purchase financing.
ORDER AND PAYMENT BY PHONE
Would you prefer to be accompanied to place your order? Our team can help you finalise your purchase and answer all your questions regarding payment, delivery or the choice of your product.
Contact us:
E-mail: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74
Our team is based in the south of France, in Saint-Martin-de-Londres (34380), about 30 minutes from Montpellier.
IS IT POSSIBLE TO PLACE AN ORDER BY PHONE?
Yes, of course! Depending on your country and eligibility, you can pay for your order in several instalments through our financing partners.
PAYMENT IN INSTALLMENTS WITH ALMA
- Select Alma at checkout.
- Choose the payment solution offered for your purchase.
- The payment is 100% secure.
- You will receive an immediate confirmation by email.
- Any applicable fees are displayed before payment confirmation.
Alma is one of our partners specialised in secure split payments.
PAYMENT IN INSTALLMENTS WITH KLARNA
- Select Klarna at checkout.
- Choose the financing solution available in your country.
- The validation is quick and secure.
- You will receive an instant confirmation of your order.
- Any applicable fees are indicated before final confirmation.
Klarna is one of the European leaders in payment in instalments and online purchase financing.
Contact us:
E-mail: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74
Our team is based in the south of France, in Saint-Martin-de-Londres (34380), about 30 minutes from Montpellier.
IS IT POSSIBLE TO PLACE AN ORDER BY PHONE?
Yes, of course! Depending on your country and eligibility, you can pay for your order in several instalments through our financing partners.
PAYMENT IN INSTALLMENTS WITH ALMA
- Select Alma at checkout.
- Choose the payment solution offered for your purchase.
- The payment is 100% secure.
- You will receive an immediate confirmation by email.
- Any applicable fees are displayed before payment confirmation.
Alma is one of our partners specialised in secure split payments.
PAYMENT IN INSTALLMENTS WITH KLARNA
- Select Klarna at checkout.
- Choose the financing solution available in your country.
- The validation is quick and secure.
- You will receive an instant confirmation of your order.
- Any applicable fees are indicated before final confirmation.
Klarna is one of the European leaders in payment in instalments and online purchase financing.
ORDER AND PAYMENT BY PHONE
Would you prefer to be accompanied to place your order? Our team can help you finalise your purchase and answer all your questions regarding payment, delivery or the choice of your product.
Contact us:
E-mail: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74
Our team is based in the south of France, in Saint-Martin-de-Londres (34380), about 30 minutes from Montpellier.
HOW TO PLACE AN ORDER WITH COEO?
We offer you several solutions to order your fire pit, kamado, gas barbecue, outdoor kitchen or accessories. Choose the method that suits you best.
ON OUR WEBSITE 24/7
You can order at any time directly on our website.
By creating your customer account, you benefit from many advantages:
- Tracking your orders
- Access to your invoices
- Tracking shipments
- Simplified management of your personal information
- Complete history of your purchases
Your order is recorded instantly after payment validation.
BY PHONE
Do you wish to be advised before your purchase or prefer to order with the help of an advisor?
Our team based in the south of France is at your disposal to assist you.
Call us at:
+33 (0) 4 99 74 44 74
We can:
- Advise you in choosing your fire pit, kamado or barbecue
- Inform you about product availability
- Inform you about delivery times
- Explain the different payment methods
- Assist you in finalising your order
- Answer your technical or commercial questions
AT OUR OFFICE BY APPOINTMENT
Would you like to discover our world or chat with our team?
We can welcome you by appointment at our office:
COEO
475 La Plancade
ZAE de La Liquière
34380 Saint-Martin-de-Londres
France
Located just 30 minutes from Montpellier, we assist both individuals and professionals with their outdoor cooking projects.
MEET US AT FAIRS AND EVENTS
Throughout the year, COEO participates in various fairs dedicated to housing, gardening, outdoor design, and gastronomy.
These events are an opportunity to:
- Discover our products in real situations
- Directly interact with our team
- Compare different models
- Obtain personalised advice
- Discover our new products
Would you like to meet us?
Contact us to find out about the upcoming fairs and events that COEO will participate in.
Contact us:
Email: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74
We will be happy to discuss your project with you.
WHY ORDER FROM COEO?
- French company based in the south of France
- Responsive customer service
- Personalised advice before purchase
- 100% secure payment
- Payment solutions available in instalments
- Delivery in France and Europe
- Support before and after your order
- Products selected according to demanding criteria of quality, performance and durability
HOW TO DOWNLOAD MY INVOICE?
Your invoice is available at any time from your customer area My Account.
TO DOWNLOAD YOUR INVOICE:
- Log in to your customer account
- Select the relevant order
- Click on Invoice to view or download your document in PDF format
- Access to your invoices 24/7
- Immediate download in PDF format
- Complete history of your orders
💡 Can't find your invoice?
Our team can send you a copy upon simple request.
Contact us:
Email: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74
Our customer service based in France is at your disposal for any questions regarding your orders, payments or invoices.
DO I RECEIVE AN ORDER CONFIRMATION AS SOON AS MY ORDER IS PLACED?
Yes.
As soon as your order is validated and your payment is accepted, you will automatically receive a confirmation email for your order summarising the products ordered as well as the main information related to your purchase.
This confirmation allows you to verify that your order has been properly recorded by our services.
- Automatic confirmation by email
- Summary of the products ordered
- Validation of the order acknowledgment
- Order tracking available from your customer area
You can also find the details of your order at any time in your My Account, section Order History.
💡 If you do not receive a confirmation email within minutes of placing your order, we invite you to check your "Junk Mail" (spam) folder or to contact our customer service.
Contact us:
Email: contact@coeo-design.com
Phone: +33 (0) 4 99 74 44 74